Collaboration,Media,Dish Networks,Entertainment,Revenue Opportunity,Innovation
Over the last year it has been very interesting to see how collaboration technologies have integrated into different vertical industries. One of the most interesting industries I have been monitoring has been the entertainment industry. Collaboration technologies are being adopted and monetized in this industry. Not only are companies seeing greater user stickiness, but also new revenue opportunities are presenting themselves. Here are some examples:
Instant Message/Text Message and Television - In India there is a television network that has integrated instant message/text messaging with their television programs. This way viewers can comment and discuss the television program in real-time as the program is playing. Messages are displayed right below the program and viewers can see what they post in real-time. I am sure there is a moderation feature that prevents certain words from being used or spam from being sent. As I watched this program, I really got interested on the discussions users were having. I could see the next step to such an implementation would be a social network that allowed for targeted ads or special promotions to be sent directly to the community members.
Collaborative Gaming - The video game industry has been one of the first media industries to leverage the power of collaboration with multi-player games and then virtual multi-player games, which allow people to meet each other over the internet to play each other. I have seen airlines start introducing multi-player games on-board their planes, where passengers can play other passengers, who can be sitting aisles away from each other. Other companies, such as Disney, Yahoo, and MTV have already leveraged the Internet to create their own game environments to capture the attention of a targeted audience, to then up-sell or cross-sell additional services.
Community and Television - No longer can a network launch a new show without thinking about a community strategy that can help them maintain the interest of their audience and further advertise, up-sell, or cross-sell additional services. With a new release of a history channel series you can see the birth of a new community that includes games, additional footage, interviews, second life presence, and forums. Fans of the show will participate in the community and spend more time at the history channel’s site to learn more, while purchasing items or viewing advertising, which will increase profits and advertising opportunities.
The value of collaborative technologies is moving beyond the enterprise. Both consumers and media companies are seeing the value of leveraging collaborative technologies in their advertising and monetization strategies. Not only do collaborative technologies increase site stickiness, but they also enable companies to find additional forms of monetization, cross-sell, and up-sell opportunities. The future of the integration between collaborative technologies and media is just beginning and it will be very interesting to see the different creative ways companies choose to apply and monetize the use of collaborative technologies.